Staff was friendly and very helpful.

disappointed with the service but the room was comfortable

The Deluxe King Room was surprisingly spacious, offering a cozy ambiance for my family. The bed was exceptionally comfortable, ensuring we slept well throughout our seven-night stay. I appreciated how helpful the staff were, as they swiftly assisted us during check-in. The bright, welcoming sign outside made it easy to locate the entrance, making our late-night arrival smoother.

The communication upon arrival was terrible, leaving us in shock about our accommodation status.

A Simple Stay with Room for Improvement

During my solo stay, I appreciated the quiet ambiance but struggled with a lack of amenities. The shower experience was frustrating due to inconsistent water pressure. I recommend asking for extra towels at check-in, as cleaning service isn't provided during the stay.

The location provided easy access to public transportation and nearby shopping options like Target and local delis, which were quite convenient. The Deluxe King Room was comfortable and free of bedbugs, ensuring a restful night. However, the experience was marred by confusion about the hotel’s status, where we encountered staff stating it had become a shelter, forcing us to find alternative accommodations.

The staff were exceptional and made our stay

truly memorable. From the warm welcome at the reception to the attentive service throughout our visit, everything was perfect. However, the noise from nearby rooms could be a concern for light sleepers.

Loved the comfy bed and the vibe—totally quiet and private. The bright sign helped my late-night rides—a lifesaver!

great access to parks and public transport for city strolls

I really appreciated the bright sign that helped me find my way late at night and the comfortable bed that made my sleep restful. Being close to several parks, like Baisley Pond Park and the Harlem River Greenway, made my weekend city strolls so enjoyable and convenient.

The location shines, just steps from public transport and nearby shops. My stay in the Deluxe King Room was peaceful, thanks to soundproof walls and a comfortable bed. I had no disturbances, creating a true home-away-from-home vibe. Plus, the bright sign was perfect for my late arrivals—finding the hotel was a breeze!

I enjoyed my stay at Jamaica Plaza. The location proved convenient for my travels, offering nearby stores and easy access to the subway. The room felt decent, though the fridge didn't work, which was a bit inconvenient.

The staff were incredibly helpful and attentive during my stay, making me feel welcomed. The bright, welcoming sign helped me find the hotel easily, and the quietness in my room ensured a restful night.

A few more amenities would enhance the experience.

It was just a balanced option for a city trip in New York with reasonable price. The room had a nice big TV. Be prepared to pay cash when checking in.

The bright, welcoming signage made it easy for me to find my way back at night. The room was comfortable and quiet, a perfect retreat after a day exploring. Staff were attentive and accommodating, enhancing my stay.

More amenities tailored for seniors would be welcome.